If your question is not answered here feel free
to contact us with your question.
1) Do you have a room available for a certain
A: Please contact
us to inquire about availability
directly, we will be happy to help you. If you are
trying to arrange a long stay, we may be able to
accommodate you by switching you from one room to
another during your stay, please contact us to make
special arrangements for long stays or large numbers
2) Do you have a bungalow
right on the beach, how far a walk is it to the
A: Our bungalows are set back from the beach in
our exotic private tropical gardens for seclusion
and tranquillity. We are just a few hundred feet
from the beautiful white sand beach of Playa Cocles.
3) I am a student/I represent
a large tour group. Do you have special rates?
A: Yes, we have special rates for groups and students;
please contact us for more information.
4) What are your bungalows/rooms like, how
many beds do you have, do you have hammocks?
A: Our bungalows have two double beds and a bunk
bed and sleep up to 6 people. Our standard rooms
are in palm-thatched duplex bungalows, with one
King size bed or two queen beds and sleeping up
to 4 people. Our house has two bedrooms and sleeps
up to 7 people. All of our accommodations are set
in our exotic private tropical gardens. All have
porches with hammocks, mosquito screens, hot water,
and private bathrooms.
5) Do you have a swimming pool?
A: Yes! We have a beautiful new outdoor pool, kid’s
pool and Jacuzzi, located in our secluded tropical
gardens, with a poolside bar.
6) Can you swim in the ocean in front of
A: Swimming is permitted at Playa Cocles and there
are no coral reefs on the beach in front of the
hotel. However, we urge extreme caution in the ocean
at all times. Please treat the sea with respect.
There are also many other beautiful beaches nearby
which offer excellent swimming and snorkelling .Learn
more about our Life guard beach program
7) Do you have a bar/restaurant at your
A: Yes we do! We serve fabulous food all day in
our rancho style restaurant and bar “SOLELUNA”
Enjoy our exquisite meals prepared by our gourmet
Italian chef Pino. We also serve refreshments, cocktails,
and tropical fruit drinks. We have a snack bar and
lounge with DIRECTV, DVD, magazines and books for
8) How far are you from town?
A: We are located just a mile away from the small
Caribbean village of Puerto Viejo de Talamanca;
taxi will charge you $4. We are 4 hours from the
capital, San Jose. In Puerto Viejo there are shops,
restaurants, bars and dance clubs, as well as excellent
beaches and exciting night life.
9) Can you arrange tours/transportation/guides?
A: Yes! We are glad to arrange a variety of tours,
adventures and transportation. If you have any questions
about tours which are not answered by our tours
and adventures page, please don't hesitate to ask
10) What are your prices/ what is the price
for a room?
A: please see our Rates for current information
on prices. Note that these prices do not include
the mandatory tax 16.39%. Please inquire about special
rates for groups and students.
11) How do I get to Cariblue, how far
is it from San Jose, can you help me with travel
A: Please see our getting here page for travel
information. If your question is not answered there
contact us for more information.
12) What is your policy on reservations,
cancellations, checking in and checking out?
A: Reservation Policy: All reservations must be
made received by fax at (506) 2750-0057.
Please complete the whole reservation form.
Check-in and -out times: The official check-in
time is 2:00 PM, but if you arrive earlier we will
check you in if possible. Check-out time is 12:00
13) What is your policy on children?
A: Child Policy: Children less than 6 years old
stay for free, limited to two children per room,
from 6 years is $20 per night plus tax, including
14) What are your special discount rates
for groups and students?
A: Students with valid current student ID and groups
reserving more than 6 double rooms receive a 10%